Getting started with Wildz is straightforward once you know the steps — this guide walks you through each one.
Getting Ready
- A stable internet connection and a modern browser or mobile device.
- Valid email address and a phone number (for verification).
- Government-issued ID (passport, driver’s license) for KYC checks.
- Proof of address (utility bill or bank statement, issued within 3 months).
- Payment method: credit/debit card, e-wallet (Skrill, Neteller), or bank transfer.
- Understanding of the casino’s bonus terms (wagering requirements, game contributions).
Step-by-Step Sign-Up
- Navigate to the casino website and click the “Sign Up” or “Register” button.
- Fill in your personal details (name, date of birth, address, email, phone). Use accurate information matching your ID.
- Create a username and a strong password (include uppercase, lowercase, digits, special characters).
- Select your preferred currency and any welcome bonus you wish to claim (usually a choice between a deposit bonus and free spins).
- Accept the terms and conditions, then submit the form.
- Verify your email by clicking the link sent to your inbox. Some casinos also require phone verification via SMS code.
- Complete the initial deposit and start playing. The welcome bonus is usually credited automatically after the first deposit.
Bonus Mathematics
Welcome bonuses typically match your first deposit by a percentage up to a maximum amount. For example, a 100% match bonus up to €100 means a €100 deposit yields an extra €100 in bonus funds, giving you €200 total to play with. Wagering requirements are often 35x the bonus amount. So for a €100 bonus, you must wager 100 * 35 = €3,500 before withdrawing any winnings from the bonus. Game contributions vary: slots often count 100%, while table games may count only 10% or less. If you play only slots, effective wagering is €3,500. If you mix in blackjack (10% contribution), you’d need to wager €3,500 / 0.1 = €35,000 on blackjack to meet the requirement—so stick to high-contribution games. The maximum bet allowed while wagering is typically €5. So formula: total wagering needed = (bonus amount) × (wagering multiplier). Always check the specific terms, as some bonuses have a maximum win cap (e.g., 10x bonus).
Money In, Money Out
Deposit and withdrawal methods are straightforward. Below is a typical table of options.
| Method | Deposit Min/Max | Withdrawal Min/Max | Processing Time |
|---|---|---|---|
| Visa/Mastercard | €10 – €5,000 | €20 – €5,000 | 1–3 business days |
| Skrill | €10 – €10,000 | €20 – €10,000 | Instant |
| Neteller | €10 – €10,000 | €20 – €10,000 | Instant |
| Bank Transfer | €20 – €50,000 | €50 – €25,000 | 3–7 business days |
Note: Withdrawals to credit cards may require a deposit via the same method. E-wallet withdrawals are usually processed within hours. Always verify your account before requesting a withdrawal to avoid delays.
Is It Safe?
The casino uses SSL encryption (128-bit or higher) to protect data transmission. It holds a license from the Malta Gaming Authority (MGA) and/or the UK Gambling Commission, which impose strict regulatory standards—random number generator audits, fair play, and responsible gambling tools. The platform is independently tested by eCOGRA or similar agencies. As a user tip: winnings from Curacao-licensed casinos may be subject to local income tax in some jurisdictions; check your country’s tax laws. The casino also offers self-exclusion, deposit limits, and reality check reminders to promote responsible gambling.
Troubleshooting
- Login issue: Ensure caps lock is off and you’re using the correct email/username. Use “Forgot Password” to reset. If still blocked, contact support.
- Deposit not showing: Check your bank statement; if funds are deducted but not credited, wait 30 minutes then contact support with transaction ID.
- Withdrawal pending too long: Verify account documents are approved. Processing times shown are estimates; if overdue, contact live chat.
- Bonus not triggering: Check if bonus code was entered and if deposit met minimum amount. Some bonuses activate automatically after deposit.
- Game not loading: Clear browser cache or try a different browser. Ensure your internet is stable. Flash-based games may require enabling Flash (now rare).
- KYC verification failed: Upload clear, legible documents. Ensure your name matches exactly. Use a scanner app if needed.
Need to Know
What documents are required for verification?
You need a government-issued ID (passport or driver’s license), proof of address (utility bill or bank statement dated within three months), and proof of payment method (photo of the card if using credit/debit).
How long does a withdrawal take?
E-wallet withdrawals are usually instant, while credit cards and bank transfers take between 1–7 business days after approval.
Can I cancel a withdrawal request?
Yes, if the withdrawal is still pending, you can cancel it through the cashier or by contacting support.
Are there country restrictions?
Yes, players from the US, UK, France, and several other countries may be restricted. Check the terms for your jurisdiction.
What happens if I don’t meet wagering requirements?
The bonus and any winnings from it expire after the offer period (usually 7–30 days). You may keep your deposit and any winnings from non-bonus funds.
Is there a loyalty program?
Yes, the casino offers a multi-tier VIP program where players earn points for every real-money bet. Points accumulate and can be converted to cash or free spins at set exchange rates. Higher tiers offer faster withdrawal times, personal account managers, exclusive bonuses, and higher deposit limits.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in the responsible gambling section.
How do I self-exclude?
Contact support or access the responsible gambling page to set a self-exclusion period (from days to years).
Good to Know
The VIP program has several tiers (e.g., Bronze, Silver, Gold, Platinum, Diamond). Points are earned at a rate of, say, 1 point per €10 wagered on slots. Bronze requires 0 points, Silver needs 1,000, Gold needs 5,000, etc. Points expire after 12 months of inactivity. At redemption, 100 points typically equal €1. Higher tiers also get weekly cashback, birthday bonuses, and invitations to live events. Always opt-in to receive VIP offers via email or notifications.
After you’ve completed the sign-up and made your first deposit, remember to read the full terms for each bonus. The key is to use your bonus efficiently by playing high-contribution games and staying within bet limits. Good luck!