Getting started with Lolajack is straightforward once you know the steps — this guide walks you through each one. Whether you are a first-time player or an experienced gambler, these instructions will help you register securely, claim bonuses, and manage your funds efficiently.
Before You Start
- Ensure you are at least 18 years old or the legal gambling age in your jurisdiction.
- Have a valid government-issued ID or passport for identity verification.
- Prepare a payment method: credit/debit card, e-wallet (e.g., Skrill, Neteller), or bank transfer.
- Set a personal deposit limit to manage your bankroll responsibly.
- Make sure you have a stable internet connection and a compatible device (desktop or mobile).
- Read the casino’s terms and conditions, especially bonus wagering requirements.
Step-by-Step Sign-Up
- Visit the casino website and click the ‘Sign Up’ or ‘Register’ button.
- Fill in your personal details: full name, email address, date of birth, and residential address.
- Choose a username and a strong password (mix of letters, numbers, and symbols).
- Select your preferred currency (e.g., EUR, USD, GBP).
- Agree to the terms and conditions and confirm that you are of legal age.
- Complete the registration and verify your email via the link sent to your inbox.
- Log in and navigate to the cashier to make your first deposit.
Calculating Your Bonus
Most welcome bonuses match your first deposit by a certain percentage up to a maximum amount. For example, a 100% bonus up to €200 means if you deposit €100, you receive an additional €100 in bonus funds, giving you €200 total to play with. However, you must meet wagering requirements before withdrawing any winnings from the bonus.
Example calculation:
Deposit: €100
Bonus: 100% up to €200 → Bonus received: €100
Total balance: €200
Wagering requirement: 30x the bonus amount
Required turnover: €100 × 30 = €3,000
If you play only slots with a 96% RTP, the expected loss over €3,000 wagered is €3,000 × (1 – 0.96) = €120. Since your starting balance is €200, the expected remaining after wagering is €200 – €120 = €80. But variance means actual results differ. Always check the bonus terms for game contributions – slots usually count 100%, while table games may count only 10% or less.
Money In, Money Out
| Payment Method | Min Deposit | Max Deposit | Min Withdrawal | Processing Time |
|---|---|---|---|---|
| Visa/Mastercard | €20 | €5,000 | €20 | 2–5 business days |
| Skrill | €10 | €10,000 | €10 | 24–48 hours |
| Neteller | €10 | €10,000 | €10 | 24–48 hours |
| Bank Transfer | €50 | €20,000 | €50 | 3–7 business days |
Note: Deposit limits may vary based on your account tier and country. Withdrawals to e-wallets are fastest. Always use the same method for deposit and withdrawal when possible.
Safety & Licensing
The casino operates under a Curacao eGaming license, which ensures basic fairness and security protocols. The site uses 128-bit SSL encryption to protect your personal and financial data. Additionally, it promotes responsible gambling with features like deposit limits, self-exclusion, and reality checks.
Important: Players from EU and Nordic countries should be aware that winnings from Curacao-licensed casinos may be subject to local income tax – consult a tax advisor for your jurisdiction.
Troubleshooting
- Login issues: Clear your browser cache or try a different browser. If you forgot your password, use the ‘Forgot Password’ link to reset it.
- Game not loading: Ensure your browser is updated and JavaScript is enabled. Try disabling ad blockers or using a different device.
- Withdrawal pending: Check if you have met the wagering requirements. Verify your account if you haven’t already – upload the required documents in the ‘My Account’ section.
- Bonus not credited: Confirm you entered the bonus code correctly during deposit. Contact customer support if it doesn’t appear within 15 minutes.
- Slow customer support: Use live chat for fastest response. Email support may take up to 24 hours. Check the FAQ first for common answers.
- Geolocation error: If you receive a location mismatch, enable location services in your browser and disable VPN or proxy.
Need to Know
Is it legal to play at this casino?
Yes, it holds a valid Curacao license, making it legal for players in many countries, but you must verify local laws regarding online gambling.
Can I play on my mobile device?
Absolutely. The casino is fully optimized for mobile browsers and also offers a progressive web app (PWA) — launch from your browser for a near-native experience.
What is the minimum deposit?
The minimum deposit is €10 for e-wallets and €20 for credit cards, though it may vary by payment provider.
How long do withdrawals take?
E-wallet withdrawals are processed within 24-48 hours, while credit cards and bank transfers take 2-7 business days.
Are there wagering requirements on bonuses?
Yes, most bonuses have wagering requirements (e.g., 30x the bonus amount). Always read the terms before claiming.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in the ‘Responsible Gambling’ section of your account.
What currencies are accepted?
We accept EUR, USD, GBP, and several other major currencies. Check the cashier for your preferred currency.
Is my data secure?
All data is encrypted using SSL technology. The casino adheres to strict privacy policies and does not share your information with third parties without consent.
Extra Tips
To maximize your chances, focus on games with high RTP. Slots like ‘Starburst’ (96.09% RTP) and ‘Book of Dead’ (96.21%) are popular. Blackjack played with basic strategy offers an RTP of over 99.5%. Avoid keno and many scratch cards, as their RTP often falls below 95%. Video poker (e.g., Jacks or Better) also boasts high RTP if played optimally.
Now that you know the ins and outs, you’re ready to play smart. Good luck!